Information technologies in the activity of nurses in primary health care for the management of non-communicable diseases

Abstract

Introduction Noncommunicable diseases (NCDs) are the leading cause of morbidity and mortality worldwide. Their chronic evolution requires continuous monitoring, prevention strategies, and coordinated care. Information technologies facilitate data management, communication among healthcare professionals, and efficient monitoring of patients with chronic conditions. In primary healthcare, nurses play a central role in preventive interventions, patient education, and longterm management of individuals with NCDs. However, the integration of digital tools into nursing practice in the Republic of Moldova remains a challenge for health professionals and the health system. Aim of the study To assess the role and utilization of information technologies (IT) in the professional activity of primary healthcare (PHC) nurses and their contribution to the prevention and management of NCDs. Material and methods A KAP (Knowledge, Attitudes, and Practices) study was conducted using a structured questionnaire designed to assess their' understanding, perceptions, and behaviors regarding the use of information technologies in daily practice for the management of NCDs, with data analyzed descriptively to identify trends and insights. Participation in the study was voluntary. The collected data were processed and analyzed using descriptive statistical methods in order to identify major trends, patterns, and perceptions related to the integration of digital technologies into primary healthcare services. Ethical principles of confidentiality, anonymity, and informed participation were maintained. Results The study included 350 family medicine nurses from PHC facilities from the Republic of Moldova. The findings indicate that IT is frequently (63.71%) used in their daily activities. Digital systems are mainly applied for managing electronic health records, scheduling consultations (61.40%), documenting clinical data, and monitoring patients with chronic diseases (56.80%). The use of IT facilitates faster access to patient information, improves the quality of medical care (46.90%), and supports better coordination within the medical team (54.90%). In addition, digital tools contribute to more effective follow-up (82.7%) of patients with NCDs, supporting the planning of preventive interventions and health education activities. Conclusion The integration of information technologies into primary healthcare practice represents an important factor in improving the management of noncommunicable diseases. From the nurses’ perspective, these digital tools support both the quality of healthcare services and the implementation of preventive interventions and health education activities.